Privacy Policy

At Vallabh Vijay & Sons, we respect your privacy and are committed to protecting it. This Privacy Policy details how we collect, store, safeguard, and utilize personal data when you visit our website, submit query forms, or request product catalog information.

We gather information that helps us serve you better. This includes:

• Contact Details: Your name, email address, phone number, and location address provided via contact and product enquiry forms.
• Documents & Images: Any files (invoices, photos of packaging, etc.) uploaded when filing product query/complaint reports.
• Usage Data: Technical browser details, pages visited, time spent, and links clicked for analytics purposes.

Your information is exclusively utilized to:

• Respond directly to product queries, medical complaints, or consultation enquiries.
• Improve website responsiveness, page speed, and navigation flow.
• Distribute wellness updates and newsletter articles (only if explicitly subscribed).

We employ strict technical controls, secure sockets (HTTPS), and restricted databases to prevent unauthorized alteration, loss, or leakage of customer information. We do not sell, trade, or share user information with external advertising agencies.